Join the Karma Water Club
Get your favorite Karma Water flavors delivered, using our reusable bottle and revolutionary PushCap.
- Ship straight to your home
- 10% off on every subscription order
- Swap, skip or cancel anytime
- Over 200,000 single-use bottles have been saved by Karma customers ordering PushCaps to go with their Reusable Karma Bottle!
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Your favorites delivered on your schedule
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Save up to 10% when you subscribe
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Same delicious flavors & health benefits
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Better for the environment
New to Karma Water? Try a 1-Week Hydration Kit
The Karma Trial Pack Bundle - Only $19.99
Experience the healthy benefits only Karma can offer with our new Trial Pack! Take the first steps to finding your good inside and order one today! The kit includes your Karma Reusable Bottle and a one-week supply of your choice of one of the following popular flavors:
- Probiotic:Berry Cherry or Blueberry Lemonade
- Energy:Raspberry Peach or Melon Dragonfruit
Why Karma Hydration Kits?
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Customize your kit
Choose the type of Karma Water that suits you - Probiotic or Energy. You can even mix and match your favorite functions and flavors in your kit.
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Flexible scheduling & ordering
Is one Karma Water a day just not enough for you? Choose to have your refills shipped every two weeks instead of monthly
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No surprises
We’ll always let you know when good Karma is coming your way! You'll receive an email a few days before we process your order so you can confirm your flavors, reschedule, or skip your refill.
How it Works
Let customers speak for us
KARMA'S PLASTIC RECOVERY PLEDGE
In partnership with rePurpose Global, Karma Water pledges to remove over 2.5 million pounds of ocean-bound plastic by 2028.
We proudly introduced our Hydration Kits in 2023 to support our ongoing commitment to shrink our plastic footprint and provide more eco-friendly options for Karma Water enthusiasts.
Each purchase of a Hydration Kit removes the equivalent of 28 single-use plastic bottles from nature.
Join us in making a positive difference—one Hydration Kit at a time.
Frequently Asked Questions
I added shipping insurance, how do I file a claim?
If you have purchased ShipInsure Protection, you will receive an email from ShipInsure after
placing your order. This email will contain instructions on how to file a claim, along with your unique ShipInsure ID# (starting with SI).
In case you did not receive an email from Shipinsure, here's how you can file a claim
1. Visit Shipinsure’s claims website
2. Provide Shipinsure with your Email and Order number
3. Select the claim reason, and your Preferred resolution for the claim.
File a claim here.
Do I need to purchase a reusable Karma Hydration Kit bottle with my first order?
Yes, you will need to purchase a reusable Karma Hydration Kit bottle with your first order. Our patented push cap is designed to work exclusively with the reusable Karma bottle, so it's essential that you have one to use with our water push caps. During the checkout process, you will be prompted to add the reusable bottle to your order after you have selected your four flavors of cap sleeves and proceed to the next screen. This will ensure that you have everything you need to start using your Karma push caps right away!
My reusable bottle leaks sometimes when I shake it, what should I do?
If your bottle is leaking when you shake it, it could be because water has gotten onto the threads of the bottle. To prevent this, make sure the threads on the bottle and cap are completely dry before filling the bottle with water. Additionally, make sure the cap is securely fastened to the bottle before shaking to prevent any leaks. If you continue to experience issues with leaking, please contact our customer service team for further assistance.
Once I have a subscription, can I change the flavors that come in a kit?
If you have a subscription, you can modify the Karma flavors in your kit up to one week before your scheduled shipment. To do so, simply log into your account by clicking here, and review and change the flavors for your next order. This will ensure that you receive the flavors you want in your upcoming shipment. Please note that changes made within one week of your scheduled shipment will not take effect until your following shipment
Can I skip a scheduled shipment?
Yes, you can skip a scheduled shipment at any time by accessing your account and selecting "Manage Subscriptions" to manage your upcoming orders. From there, you can easily skip a shipment and adjust your subscription as needed. Please note that you must make any changes to your subscription at least one week prior to your scheduled shipment to ensure that your changes take effect in a timely manner.
Can I change the frequency in which my subscription is delivered?
Yes. Log into your account. Select Manage Subscriptions to revise the frequency of your shipment. You may revise your subscription frequency up to 1 week prior to your next scheduled delivery.
Will Karma notify me when a shipment has been or will be sent?
Yes, Karma will notify you via email when your shipment has been sent from our fulfillment center. Typically, orders are shipped within three business days of purchase, and you will receive an email notification when your shipment has been sent. Once you receive the notification, your shipment will arrive within 4-6 days, depending on your location. Additionally, you can track all of your shipments on your account page for added convenience.
Do you ship internationally?
At this time, we only ship within the contiguous United States.
Does Karma offer any exclusive perks when I sign-up for a subscription?
As a Hydration Kit subscriber, you will receive a 10% discount on your refill kits. Additionally, you will be the first to know about new flavor offerings and product updates. From time to time, we will also email you exclusive offers, not available to our non-subscription customers.
What payment methods are accepted?
Visa, MasterCard, Discover, American Express, and Apple Pay.
What is your refund policy?
Because each Karma box is made to order, we do not accept returns on orders that have already left our fulfillment center, and we do not issue refunds if you change your mind prior to receiving your box.However, if you’re not happy with your first box of Karma and want to return it, just reach out to info@drinkkarma.com within 28 days of receipt and we’ll make things right. Depending on the circumstances, we may, at our sole discretion, issue a full or partial refund, offer store credit or an alternative product in exchange, or replace the product at our expense. We may ask you to provide photographs or other supporting evidence before we provide a refund, exchange or replacement.
How do I update my payment information?
You can update your payment information here. Just log into your account to review and update your payment information as necessary.
Can I give the Karma Hydration Kit as a gift?
We do not have a specific gift card program at this time, but you can certainly purchase a one-time Karma Hydration Kit and have it shipped directly to a friend or family member as a gift. We believe it’s good Karma to send Karma!
Does Karma offer gift cards?
Yes! We offer digital gift cards which you can purchase here.